What Does My Website Service Fee with imFORZA Cover?
If you are having your website hosted by us, then you're currently paying a website service fee.
And depending on the type of website you have or the arrangement you made with us at point of sale, then you're most likely paying anywhere from $50 to $100 per month or more for our website service fee.
If you're unsure what amount you're paying, then please let us know by emailing firstname.lastname@example.org or calling 310-499-2900.
If you already know what you're paying and are curious as to what exactly that covers, then here's a detailed breakdown for you...
MANAGED WEBSITE HOSTING
Since we only build and host WordPress websites we have created a custom hosting environment specifically to host WordPress websites like yours. Our server setup is meant to optimize the performance, uptime, security and management of our clients' sites.
In addition to ensuring that your website is online as close to 100% of the time we also manage all WordPress core, theme and plugin updates for you. This involves reviewing, testing and performing about 20-30 updates each month to keep your site running as smoothly as possible.
You may be able to get your website hosted for much cheaper somewhere else, but they will never be able to replicate the amount of care and attention we put into this update management process, which is why you're paying for more than just another hosting service.
As part of your website service fee, you get 1 hour per month ($100/mo value) to use for anything related to your website or its content. For example, if you want to know how to do something yourself or if you're too busy to add that new blog post you wrote, then your support fee will cover that.
Our goal is to ensure that you know that there's always a person on the other end here that has your best interest in mind. Most other places might route you to a call center and walk you through a support script whereas our team (all based in our Los Angeles office) will listen to what you need, make recommendations and help you implement the best possible solution.
And in cases where something needs attention, we will exhaust as much time as needed to troubleshoot the issue and point you in the right direction (if it's something that's out of our hands).
Security is imperative these days and we take this very seriously. For this reason we setup a free SSL certificate on all of our client's websites. Not only does this protect your site from malicious activity, but it also protects your site's visitors from having their information become compromised or abused.
In the past you would have to go purchase an SSL certificate and then go through a 6 step (minimum) process to get a SSL certificate setup on your site.
We take care of all of that for you...at no additional cost.
Websites break and they go down. That will always be the case...even for the best website hosting companies like ours. This is why we run daily backups on all of our clients' sites so that we always have restoration points.
These backups are also handy if you like to keep or restore previous versions of your site that you may have liked or preferred more than the current one. And even though these backups take up space and bandwidth on our server we will never pass this cost on to you.
One of the biggest advantages of hosting your website with us is that your website will be loaded with our suite of premium plugins that are valued at over $800. These plugins, reserved only for hosted customers, improve performance, security, usability and management.
Since we're very strict about the plugins used on the sites we host, these hand selected plugins continue to give our clients' sites an advantage over other WordPress websites that use cheaper versions or don't use anything similar to them at all. We're always refining / improving this list of plugins as well so you, as an imFORZA website customer, get any new plugins that we add in the future.
WE STRIVE TO GIVE YOU MORE THAN WHAT YOU PAY FOR
With the exception of our Website Support service, these are all "behind the scenes" so many clients never truly realize the value they're getting with this $50/mo (for standard sites) service. It's our job to continue to educate you on the importance of these offerings, but we certainly encourage you to reach out to us with any questions about this service or anything else we offer as a full service online marketing and WordPress website agency.