Using PING to Find Possible Network Issues
For example, you can open a command-line window and use this command:
- Start -> Run -> Type in cmd -> hit enter
- Hard Drive -> Applications -> Utilities -> Terminal
In the Terminal window, you can type in commands like this:
Or like this:
This sort of ping command will most often result in one of two responses. You will either see something like this(which is a good response):
72 bytes from 220.127.116.11 time = 12.2 ms 72 bytes from 18.104.22.168 time = 12.2 ms 72 bytes from 22.214.171.124 time = 12.2 ms 72 bytes from 126.96.36.199 time = 12.2 ms
Or you might see something like this (which is not a good response and indicates either your internet connection is having issues, or the server is not reachable):
Request timed out. Request timed out. Request timed out. Request timed out.
The reason you will see multiple results is that the ping command will generally attempt to "ping" the destination four times. For example, you might see this:
Request timed out. 52 bytes from 188.8.131.52 time = 250 ms Request timed out. Request timed out.
In this case, ping did not locate the destination in a reasonable amount of time on the first attempt, succeeded on the second attempt, and it then failed on the last two attempts.
This should give you a basic understanding of the PING utility when troubleshooting a network. Try some of the tips given here to get started and hopefully you'll understand a bit more about how to locate the source of a network problem.